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--- derriford:basics [2024/09/04 08:10] – add rota section a.wijnberg
+++ derriford:basics [2025/02/09 14:44] (current) – a.wijnberg
@@ Line 3: / Line 3: @@
 College tutors: Charlie Finan and Sophie McGlade.
-====== Rotas ======
+===== Rotas =====
 The rota situation in Derriford is complex, with no single rota that is definative.
@@ Line 9: / Line 9: @@
 The teams channel Derriford files ([[https://nhs.sharepoint.com/:f:/r/sites/msteams_fe8dc7/Shared%20Documents/Clinical%20Placements/Plymouth/2024-25?csf=1&web=1&e=IN1RDB|Radiology Academy > Clinical Placements > Plymouth]]) contains rough rotas, with block rotas for ST1-3 and individual rotas for ST4-5. These give you a guide of what you are supposed to be doing, and are largely correct for the service provision sessions but don't cover everything and sessions can vary from this.
-In addition to this you need to check the ultrasound rota, especially for lunch time ultrasound lists, the bleep rota for those unfortunate enough to still be holding this, and the DNR/DFR rotas. The ultrasound rota should be regularly emailed, and the other rotas are supposed to end up in the same teams folder - though this is not the case as it stands.
+In addition to this you need to check the ultrasound rota, especially for lunch time ultrasound lists, the bleep rota for those unfortunate enough to still be holding this, and the DNR/DFR rotas. The ultrasound rota should be regularly emailed out, and the other rotas are supposed to end up in the same teams folder - though this is not the case as it stands. There is also a general department rota in the Imaging Production Control Board chat files.
+There is a registrar managed folder which brings all the current rotas together on teams ([[https://nhs.sharepoint.com/:f:/r/sites/msteams_e1797f/Shared%20Documents/General/Registrar%20Documents/Derriford/Rotas?csf=1&web=1&e=tlYPkD|PROC > Registrar Documents > Derriford > Rotas]]). This needs maintainance to ensure it doesn't become out of date.
 ===== SAU Ultrasound =====
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 DFR(Duty Floor Radiologist) and DNR(Duty NeuroRadiologist) are the consultant radiologists manning the phones for general vetting/enquires or neurorad vetting/enquiries respectively. Normal day times cover is split into two sessions from 0900-1300 and 1300-1700.
-Registrar DFR and DNR are sessions where ST2 and above are paired with the consultant, and help provide the DFR/DNR service. For these sessions just track  down who is the consultant on abd touch base with them before the session to see how they want to run things. Some will be working remotely and you'll be sharing the phones and working through teams and sometimes you'll be based in the same room.
+Registrar DFR and DNR are sessions where ST2 and above are paired with the consultant, and help provide the DFR/DNR service. For these sessions just track  down who is the consultant on and touch base with them before the session to see how they want to run things. Some will be working remotely and you'll be sharing the phones and working through teams and sometimes you'll be based in the same room.
 These sessions are largely service provision, and you need to be there or arrange cover if you are not able to make it, particularly for afternoons. There are also generaly found to be useful for training, with good support covering a core skill and are often low intensity so you get a decent amount of reporting done, particularly on DNR.
+===== Netcall =====
+Netcall is the program through which DFR and DNR phone calls are received. It really streamlines the process. Before on-call shifts you will need to get an account set up - to do this you need to drop the following an email:
+  * paul.andrews10@nhs.net
+  * ian.collins1@nhs.net
+You can also email the secretaries, but they will generally just forward an email to the above. Make sure you ask to be added to the list for both DFR and DNR, as you will likely need both.
+Once you have an account, you will get an email with details on how to set up and use Netcall. Its all pretty straightforward, but you do need to install the program on every PC you want to use it on. The server name is "liberty".
+[[https://vm-app-netcl01/agent/download|Link to netcall download - will only work on Derriford PCs]]
+Netcall has some really useful features including a built in phone directory and the ability to turn on busy codes. You can also call people from Netcall so you don't get a call while trying to contact someone.